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If you want to return something please note the following:


  • We will take back your order within 20 days.
  • If you want to exchange your order with other items we allow 40 days.
  • Please pack the return effectively so that no damage is possible during transport.
  • Please pack the return shipment in a way that it will be visible, if the package has been opened on the way of transport (so that contents cannot be removed unnoticed).


Here you will find the return form for your country to download:

Return Form Germany (german) Return Form Germany (german) DOWNLOAD DEU Download
Return Form Austria (german) Return Form Austria (german) DOWNLOAD AUT Download
Return Form Switzerland Return Form SCHWEIZ & LIECHTENSTEIN (german) DOWNLOAD SUI Download 
Return Form EUROPE (english) except of Germany, Austria, Switzerland Return Form EUROPE (english)
(except of Germany & Austria)
Return Form other World (english) except of EU Countries and Switzerland Return Form other World (english)
(except of EU Countries & Switzerland