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End consumers have the right to cancel this agreement within 14 days.


You are entitled to withdraw from this contract within fourteen days without giving any reasons.

The revocation period is 14 days from the day on which you or a third party appointed by you, who is not the forwarder, took possession of the goods, or the last goods, or the last part-shipment or the last item.

In order to exercise your right of cancellation, you must inform us (Waterworld Aquaris, Herrenfeld 64, A-6972 Fußach,, Österreich, Telefon: 0043.512.353609) by means of an unequivocal statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this agreement. You can use the enclosed sample cancellation form for this if you wish. You can also complete the sample cancellation form or another unequivocal statement, and send it via e-mail at “”. If you choose this option, we will send you confirmation of receipt of such cancellation without delay (e.g. by e-mail).

To observe the period of notice for revocation, it is sufficient if you send us notice that you are exercising your right of withdrawal before the end of the revocation period.

Consequences of revocation

If you revoke this contract, we shall refund all payments received from you, including the shipping costs (except for any additional costs incurred due to your choice of shipping method that was not the most economic standard shipping method offered by us), no later than fourteen days after our receipt of your revocation notice. We shall refund your payment using the same means of payment that you chose for the original transaction, except where agreed of differently with you; the refund shall not be subject to any fees for you. We may refuse to refund your payment until we have received the goods back or until you submit confirmation of dispatch of the returned goods, whichever comes first.

The goods must be returned or sent to Waterworld Aquaris, Herrenfeld 64, A-6972 Fußach without delay and in any case no later than fourteen days after the date of your revocation notice. The period shall be met if the goods were dispatched by you before the end of fourteen days.

You shall bear the direct costs for return of the goods. You shall bear the costs for the any loss of value of the goods only if such loss of value was due to use of the goods in a manner exceeding examination of the nature, properties and function of the goods.

The right of withdrawal does not apply to the following contracts:

  • Contracts for the supply of goods that are not prefabricated and for the manufacturing of them an individual selection or determination by the consumer is decisive or are clearly tailored to the personal needs of the consumer.
  • Contracts for the supply of goods that cannot be returned for reasons of health or hygiene if opened after delivery.

End of the revocation rights policy

Template for the revocation notice

If you wish to revoke your contract, please complete the following form and submit it to:

Waterworld Aquaris

Herrenfeld 64

A-6972 Fußach

Telefax: 0043.512.584064

Hereby I (we) (*) revoke (*) the contract concluded by me (us) for purchase of the following goods (*)/the following services (*)

Ordered on (*)/delivered on (*) (date)

Full name of the consumer (consumers)

Address of the consumer (consumers)

Signature of the consumer (consumers) (only when using the printed form)